General Information about VIP Travel Miami
What services do you offer?
We provide luxury yacht charters, private jet rentals, exotic and luxury car rentals, and black car services in Miami. Each service is customized to create a seamless, memorable experience.
How are you different from other luxury travel providers?
VIP Travel Miami combines local expertise, personalized service, and exclusive access, ensuring every trip is personalized to your unique preferences.
Booking & Reservations
How do I make a booking for a yacht, jet, or luxury car?
You can book directly through our website or contact our team for personalized assistance with your reservation.
Can I make last-minute reservations with VIP Travel Miami?
Yes, we do accommodate last-minute bookings when availability allows, so don’t hesitate to reach out.
Is a deposit required for bookings?
Yes, a deposit is required to secure your reservation, with the amount varying depending on the service.
How far in advance should I book my service with VIP Travel Miami?
We recommend booking at least a few weeks in advance to ensure availability, especially during peak season.
Can I customize my booking to include multiple services, like a yacht and jet charter and luxury car rental?
Absolutely, we offer flexible booking options that let you combine services for a comprehensive luxury experience.
Is there a limit on the number of people for yacht and jet charters?
Yes, capacity depends on the specific yacht or jet, so please ask for details when booking.
Payment & Pricing
How much does it cost to charter a yacht in Miami?
Prices vary based on yacht type, duration, and specific requirements. Contact us for a personalized quote.
What payment methods are accepted?
We accept all major credit cards, wire transfers, and select digital payment options for your convenience.
Are there any additional fees or taxes?
Additional fees or taxes may apply based on the service and any special requests; we provide full transparency in pricing.
Does VIP Travel Miami offer payment plans or financing?
We currently do not offer payment plans, but full payment details will be provided at booking.
Cancellations & Refunds
What is the cancellation policy?
Our cancellation policy varies by service; please review our terms or ask our team for specific cancellation details.
Can I get a refund if I cancel my booking?
Refunds are provided under certain conditions based on the timing of your cancellation; please refer to our cancellation policy.
What happens if I need to reschedule my booking?
We strive to accommodate rescheduling requests, though fees may apply depending on the service and timing.
Service-Specific Questions
Are drivers included in black car rentals?
Yes, all black car rentals include a professional chauffeur to ensure a comfortable, timely ride.
Is there a minimum rental period for yachts or luxury cars?
Minimum rental periods vary by service, so please inquire when booking for specific requirements.
Can I request specific amenities on a yacht or jet?
Yes, we offer customizable amenities to enhance your experience; let us know your preferences.
Where do I meet my chauffeur at the airport?
Your chauffeur will meet you at the designated arrivals area; specific instructions will be provided before your trip.
What should I do if my flight is delayed?
Simply notify us of any delays, and we will adjust your service timing as needed.
Can I ask the driver to make an extra stop?
Yes, additional stops can be arranged; fees may apply based on distance and time.
Can I smoke inside the vehicle?
Smoking is not permitted in our vehicles to ensure a clean, enjoyable environment for all guests.
Do you provide baby car seats?
Yes, upon request, we can provide baby car seats for your convenience and safety.
Customer Support & Contact Information
How can I reach VIP Travel Miami’s customer service?
You can reach us via phone, email, or our online contact form, and we’re happy to assist you with any inquiries.
Is customer support available during my rental?
Yes, our support team is available throughout your rental to assist with any needs or adjustments.
Safety & Privacy
Is my payment information secure with VIP Travel Miami?
Yes, we use industry-standard security measures to protect your payment and personal information.
What safety protocols are followed for yachts and jets?
All yachts and jets adhere to rigorous safety standards, including regular inspections and certified crew.